SuiteFM allows you to create completely automated surveys in order to know the satisfaction level of requestors about the treatment of their service requests. 

You simply define your questionnaire, then you choose the transmission mode (systematic, random or conditional) and the recipients. The questionnaire send-off and reply are done via email. SuiteFM calculates and updates the results automatically as the responses are received. You can consult the results, shown as graphics, directly in the SuiteFM portal.