SAM: 10 key functions to optimise your maintenance operations
1- A CMMS tool is based on well-organised asset data.
The data structure used by SAM features a dual structure, taking in technical and geographical information.
This ingenious design makes it possible to describe technical items and to link them to geographical locations. It also enables interventions to be managed equally well from a technical or geographical viewpoint.
2- The development of the Preventive Maintenance Programme (PMP) is one of SAM’s strengths. This development is both :
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Simple : established directly for each equipment type and/or item of equipment, |
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Sophisticated : seasonal management, merging/deleting, fixed or adaptive programming…
SAM handles systematic, calendar-based, meter-based and conditional preventive maintenance. On request, SAM can be supplied directly with a preventive maintenance programme suitable for all building trades.
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SAM deals with all forms of preventive maintenance: systematic, calendar, conditional or by counter. SAM can be supplied with a complete set of preventive building maintenance programs for all types of installations (technical, second fix, shell, access, plumbing, electricity, etc...).
3- A key facility for high-quality maintenance, SAM's documentation management function enables a technical documentation database to be created and structured. SAM has several modes for managing documentation :
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Including the data in the software itself (data sheets, technical data specifications, etc.), |
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Giving direct access through SAM to various computer-based data sources (Word, Excel, AutoCAD, etc.).
In that second point, SAM’s Multimedia Link is the documentation centre for all technical documentation.
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4- Intervention and work route management: provided is a high degree of flexibility, making the software suitable for all situations :
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Planning and allocation : SAM provides all possible flexibility for modifying and allocating operations. Access to these functions is restricted to authorized users. |
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Reports : one single operation can lead to several consecutive reports, with the time spent being accumulated. This principle is very convenient for Daily routine operations and operations taking place over a long period of time particularly benefit from this function. SAM also allow reports for operations which have not happened yet. |
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Supervision : once an intervention is completed, it goes through a supervision stage before being archived. This notion of supervision refers to maintenance supervisor position, a key function in buildings management. |
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Work route management : it allows a higher optimization of corrective and preventive maintenance management. Automatic grouping of operations to be carried out during building examination makes it possible to organize work routes by themes for regulatory or qualitative inspection. |
5- The work requests management and process is another demonstration of SAM’s strengths, flexibility for every situation.
SAM can handle transparently all the usual interventions of a building lifecycle, by simply defining an intervention with a single title assigned to a team. SAM immediately deals with intervention requests arising :
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From a direct call, |
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From a call centre, |
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From the SuiteFM software via intranet or Internet, |
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From a request sent by other software. |
Once SAM has stored the request, it is automatically sent to the relevant teams via mobile phone, e-mail or SMS.
6- SAM includes meters and measurements, enabling precise and analytical energy management.
SAM also provides the notion of the calculated meter which makes it possible to define all kinds of ratios.
These two concepts enable very precise energy management, and the software is even provided with an Excel macro for an immediate value analysis.
7- Stock control using SAM: simple and efficient.
In designing the stock control facility, we kept in mind that such an important function of building management had to remain easy to use. We therefore designed the module with this philosophy, but still including such functions that stores managers will appreciate.
Stock control covers :
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Multiple stores, |
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The notion of interreplaceables, |
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Supplier catalogues, |
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Reordering assistance, |
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An interface with order management, |
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The automatic conversion of Purchase orders - from the Purchase module - into Receiving Slips. |
8- SAM offers budget management as an aid to daily management, a tool for budget planning.
SAM allows :
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Budgets to be defined by budget line, and their commitments and invoices to be monitored, |
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Orders to be monitored: orders can be created either based on suppliers’ catalogues or as free text, |
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Invoice tracking. |
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9- Anticipate your assets life expectancy with SAM.
Property renewal work can be forecasted in the medium and long term based on models of ageing for equipment and components. For each building, the applicable models can be customised.
The user can thus predefine his needs in terms of a renewal schedule either cyclically or as required, on the basis of observed faults or approved theoretical maintenance schedule. SAM defines a long-term schedule which can be streamlined according to budgetary capacity.
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10-One major CMMS objective is to get the best out of analysis and reporting.
SAM , special efforts have been made in this direction :
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Statistical analysis is immediate, and includes a variety of possibilities: analysis of services according to various selected criteria, analysis by type of operation, equipment type, work team etc. The requested analysis can be exported to any spreadsheet or database. |
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Reporting is automatic and customisable : SAM is supplied with Excel and Word macros that the user can adapt to his needs, enabling automatic reporting every week, every month etc. |
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Cockpit and performance indicators: Indicators are defined to analyze the information contained in SAM. The cockpit shows 9 synthetic indicators in a single customizable screen. We differentiate two types of indicators: calculated (based on the information available in the database), or collected (captured during specific work routes or operation reports).
All indicators can be generic or dedicated to a part of the assets: building, domain, equipment. And they are viewable directly in the cockpit . |
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