SITE ALPHA | Leading Provider of CMMS & Facility Management solutions

Since the launch of its first product in 1994, Site Alpha is proud to count you among its loyal cutomers.. According to you, how is it possible to build such a relationship of trust between a provider and its customer ?
 
Philippe MARSON : "it is true that even if it is necessary, it is not always easy to establish and maintain a relationship of trust within a professional context. In this particular case, even if it was made naturally, it is not a coincidence. Site Alpha has always been attentive to anticipate and come up to my expectations. This is certainly the reason of such long professional relationships and the reason why, for 17 years, I have been calling upon its services for each site I have been working on…"

Read more...

Why did you choose SITE ALPHA’s software solution among others CMMS ?

Jacques LABALETTE : "When I started to take an interest in computer assisted management tools, many of the products on the market were stemmed from industrial maintenance management and I found them too complicated. On the opposite, SAM had a « building » approach and fitted my needs for a user-friendly tool that  had a logical structure. It was an major financial investment for my company, but I decided to take up this challenge with the help of Site Alpha’s teams…"

Your company is using SAM since 1996. Could you tell us which functionalities your team uses the most?
 
Thierry DUSSEAU : "the SAM’s functionalities we use the most are the « Work order management » module and the planning tools. We also increasingly use the « Work routes » as well as the « Counters & Meters » functions that are very handy while working on preventive maintenance…"